How we work
From a business process to a reliable, operable system
We begin with the reality of your organisation: data, volumes, systems, exceptions, responsibilities and expected value. The technology comes next, in support of a clearly defined process.
Five steps · From discovery to operation
We start from the process, its exceptions and the value expected. The technology comes next.
Understand the process
We assess volumes, systems, responsibilities, exceptions and the operational value the project is expected to create.
Select the right approach
We reuse proven components where appropriate and build a custom solution only when the requirement justifies it.
Design around real work
We configure data, integrations, human controls and acceptance criteria around the way your teams actually operate.
Deploy with control
Your teams test the system in realistic conditions. Exceptions, access rights and supervision mechanisms are validated before production.
Operate and improve
Brickfyn can monitor, maintain and optimise the system as your business, tools and volumes evolve.
Four engagement models
The right engagement level depends on the complexity of the process, the integrations required and the level of control expected.
AI Starter
- Precise scope
- Controlled delivery time
- Measured operational value
Integrated AI System
- Integrations
- Human controls
- Metrics and acceptance testing
Custom AI
- Prior discovery phase
- Dedicated architecture
- Specific integrations
Managed Operation
- Defined operated scope
- Contractual commitments
- Continuous improvement
How we establish a budget
Frequently asked questions
How long does a project take?
It depends on the package and the dependencies: access, data, availability of your teams. The estimate is given after Discover.
Can you connect to our CRM or ERP?
Yes, if an API, a connector or viable access exists. Confirmed after assessment.
Does our data leave Europe?
It depends on the architecture and the providers selected for your project. We document it before going into production.
Do we need to replace our tools?
No. Priority goes to integration around existing tools.
What if the AI is not sure?
Human review, confidence threshold and safe stop. The system does not guess on sensitive decisions.
What does it cost?
Setup according to the package, optional RUN according to the scope. Details are given after assessment.
Identify the processes genuinely worth automating
Tell us which tasks consume the most time. We will assess their automation potential and recommend the most appropriate next step.