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Brickfyn
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Custom AI Systems

Build the system your workflow really needs

When a standard accelerator is not enough, Brickfyn designs a solution around your process, your data, your integrations and your control requirements.

Describe the workflow
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When Custom is justified

  • The process is specific and no standard component covers its core.
  • The business value justifies a dedicated design effort.
  • Control, security or regulatory requirements call for a particular architecture.
  • The system must be operable, auditable and maintainable over time.

How we scope a Custom project

  1. 01

    Extended qualification

    You describe the workflow, volumes, systems and constraints in the detailed form.

  2. 02

    Senior discovery

    An in-depth conversation with a Brickfyn expert to validate the need and the assumptions.

  3. 03

    Solution assessment

    Feasibility, possible reuse, effort, dependencies, security and privacy. Decision: GO, re-scope, partner or No-Go.

  4. 04

    Proposal

    Scope, timeline, setup and optional RUN, with explicit assumptions.

Tell us which process is taking too much time

Describe how the process works today, which teams and systems are involved, and where the main difficulties occur. We will assess whether it is suitable for automation and recommend the most useful first step.

From incoming information · To controlled action

  1. 01 · Inputs

    • Detailed description of the process
    • Data and document samples
    • Security, privacy and regulatory constraints

  2. 02 · Processing

    • Senior discovery and extended qualification
    • Assessment of feasibility, reuse and effort
    • Design of the architecture and controls
    • Iterative build with acceptance tests

  3. 03 · Human checks

    • Feasibility gate before any quote
    • Security and privacy review
    • User validation before production

  4. 04 · Outputs & actions

    • Documented solution assessment
    • System in production with monitoring
    • RUN option

Today

With the system

The need does not fit any standard tool.

A system is designed around the process, with reusable components where possible.

The project starts without scoping.

An assessment precedes any commitment; a No-Go is possible.

Maintenance is uncertain.

Operability and support are assessed before the quote.

A multi-step document review process with specific business rules is modelled, tested on real cases, then deployed with human validation points.

Illustrative example of how the process can work.

Systems typically connected

  • Depending on your architecture

Six solution families

Intelligent Documents and Email

Incoming emails and documents → structured data and created tasks

Read more

Sales Qualification and Follow-up

Inbound and dormant enquiries → qualified, prioritised, assigned

Read more

Customer Service and Conversational AI

Customer requests → answers, appointments and qualified handovers

Read more
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Frequently asked questions

When is a project Custom?

When no Brickfyn component covers the core of the need and the value justifies the effort. Otherwise we propose an accelerator or a hybrid.

Can you decline a project?

Yes. A project that cannot be operated, audited or maintained with the planned resources is declined, re-scoped or referred to a partner.

Who owns the intellectual property?

This is defined in the contract: reusable Brickfyn components on one side, the client-specific layer on the other.